Companies spend vast sums to cultivate the kind of image that will help them become more profitable, but when a crisis hits, all that investment in public trust could be replaced by skepticism, as well as financial and legal ruin. David Chard specializes in teaching executives to resist the knee-jerk reaction to “shut up and lock down”. His main message: Preparedness.
Dr. Hora Tjitra explains how to unlock the potential of multicultural teams in China, which according to his research perform either considerably better or considerably worse than mono-cultural teams, but rarely the same. A deep appreciation of your team's cultural assets can give your company the edge to succeed in China's dynamic market.. He discusses how managers who learn to correctly identify and leverage cultural differences among team members can gain a competitive advantage inside and outside their organization, especially in large, complex projects.
The CEO in China faces two major responsibilities. The first is to explain the local realities to the senior management regionally and at headquarters. The second is to manage government relations in China. Both tasks involve bridging different business cultures and languages. Success or failure hinge on managing both processes well.
When a fire is already out of control, it may not be the most opportune time to discuss the organization of a fire department. David Chard explains the steps every company should take to ensure top management, key public-facing managers and every employee are provided with the knowledge and tools necessary to properly respond to emerging crisis situations and protect the company’s assets and reputation in the long term.