Management
Namchow’s success is based on diversity, constant improvement and win-win partnerships. Namchow’s evolution from a premier local manufacturing and distribution partner for international consumer groups to a leading retail brand in restaurants (including Paulaner Brähaus), edible oils and bakeries has been the result of Namchow’s evolving strategy over six decades.
Dr. Hora Tjitra explains how to unlock the potential of multicultural teams in China, which according to his research perform either considerably better or considerably worse than mono-cultural teams, but rarely the same. A deep appreciation of your team's cultural assets can give your company the edge to succeed in China's dynamic market.. He discusses how managers who learn to correctly identify and leverage cultural differences among team members can gain a competitive advantage inside and outside their organization, especially in large, complex projects.
The CEO in China faces two major responsibilities. The first is to explain the local realities to the senior management regionally and at headquarters. The second is to manage government relations in China. Both tasks involve bridging different business cultures and languages. Success or failure hinge on managing both processes well.
China is now the world’s second largest economy and a hotspot for direct foreign investment. It holds enormous potential for entrepreneurs, and small and medium-sized enterprises are now emerging as a significant source of the nation’s industrial output. Understanding and navigating inherent cultural differences and the constantly changing legal and regulatory environment are critical to survive and thrive in this dynamic arena.
The service industry psychology is that the customer experience is paramount. Georgie Yam warns that taking care of your employees should also be a priority, lest their unhappiness trickle down throughout the business. He recommends that entrepreneurs in the service sector invest themselves in genuinely caring about improving the quality of life of their staff, so they can in turn focus on their job and deliver the experience customers expect.
Ms. Woo discusses key differences between western and Chinese leadership styles and best practices to unleash the leadership potential of your employees in China. As most organizations are composed of diverse talents, understanding the differences and how to efficiently blend the best creates highly successful teams.